How to add extensions to the Exceptions List in Extension Management?
Use the Exceptions List to allow specific blocked extensions for selected groups of users. Follow the steps below to add an extension to the Exceptions List.
- Sign in to your Ulaa Admin Console.
- Click Switch to the Organization on the top right corner (skip this step if you are already in the Organization's view).
- Go to Policies > Extension Management > Exceptions.
- Click Add.
- Enter the extension ID of the extension you want to allow. Click here to know how to get the extension ID.
- Select the groups where this exception should apply.
- Click Save.
If an extension is on the blocked list and the exceptions list, the exception will allow the extension for selected users.
However, if the extension is also on the forced list, the forced list takes precedence - the extension will be installed and cannot be removed by the user.
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