Import error while importing data from other browsers
You have encountered an error message that states, "Error: Import Data Failure - Close All Source Browser Windows" This error typically occurs when you are attempting to import data or files from a source browser, but the process cannot be completed because the browser is still open.
To resolve this error and successfully complete the importing process, follow the steps outlined below:
1. Close the Source Browser: Locate the source browser application that you are using to import data or files. This could be a web browser, file explorer, or any other application that provides access to the files you want to import.
2. Quit or Close the Source Browser: Depending on the operating system and browser you are using, you can quit or close the source browser using one of the following methods:
Windows: Look for the X icon in the top-right corner of the browser window. Click on it or right-click the browser icon on the taskbar and select "Close" or "Quit."
macOS: Click on the red dot in the top-left corner of the browser window, or go to the "File" menu and choose "Quit"
Linux: Look for the X icon in the top-right corner of the browser window. Click on it or right-click the browser icon on the taskbar and select "Close" or "Quit."
3. Retry the Import Process: Restart the import process or try importing the data/files again.
4. Check for Updates: If the error persists even after closing the source browser, make sure that both the source browser and the application you are using for importing are up to date. Check for any available updates and install them if necessary.
5. Clear Cache and Cookies: Sometimes, cached data or cookies in the browser can cause conflicts during the import process. Clear the cache and cookies of the source browser before attempting the import again. Instructions for clearing cache and cookies can typically be found in the browser's settings or preferences.
For any additional queries or assistance, feel free to reach out to our support team https://ulaabrowser.zohodesk.com/portal/en/newticket
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