Roles and Hierarchy
The system has three primary roles:
- Super Admin
- Admin
- User
Super Admin
Role Level : Account level
Who Can Add? : N/A (The Super Admin is the individual who creates the organization in Ulaa)
Access :
- All data across the platform.
- Full control over all features and functionalities.
Permissions :
- Read/Write permission to all features.
- Ability to add or promote other users to Admins.
- Cannot be demoted or removed by any other role.
Description :
- The Super Admin is the master administrator who initially sets up the organization in Ulaa.
- They have unrestricted access to all aspects of the application, including account management, data access, and feature configuration.
Administrator (Admin)
Role Level : Account level
Who Can Add? : Super Admin
Access :
- All data within the organization.
- Access to manage devices, groups, policies, and organizational-level data.
Permissions :
- Read/Write permission to all features.
- Can add or remove users under the organization.
- Can promote users to Admins but cannot promote anyone to Super Admin .
- Cannot modify Super Admin privileges.
Description :
- Admins are secondary administrators who assist in managing the organization.
- They can be added directly by the Super Admin or promoted from being a regular user.
- While they have broad access, they lack the ability to make changes at the Super Admin level.
User
Role Level : Organization level
Who Can Add? : Super Admin / Admin
Access :
- User-specific data (e.g., Dashboard).
- Limited to data and features relevant to their role within the organization.
Permissions :
- Read-only or restricted write access to specific features.
- Cannot manage devices, groups, or policies unless explicitly granted by an Admin or Super Admin.
- Cannot add or modify other users.
Description :
- Regular users are individuals who interact with the application under the constraints of their assigned permissions.
- They are added under a specific organization and can only view or modify data that pertains to their role.
Role Hierarchy
The roles are structured in a hierarchical manner, with each role having progressively fewer permissions as you move down the hierarchy:
Super Admin
- Topmost authority in the system.
- Full control over all aspects of the organization and its users.
- Can add or promote Admins but cannot be modified or removed by any other role.
Administrator (Admin)
- Secondary authority within the organization.
- Has broad access to manage users, devices, groups, and policies.
- Reports to the Super Admin and operates under their oversight.
User
- Lowest level in the hierarchy.
- Limited access to user-specific data and features.
- Managed by both Super Admins and Admins.
Related Articles
Updating User Roles in Ulaa Enterprise
Users can belong to one of the three roles: Super Admin , Admin , or Regular User . Each role determines the extent of their access and permissions within the system. 1. Super Admin Responsibilities : Initial setup of the organization. Adding and ...
